Shipping Policy

Shipping Policy

Thank you for shopping at ThreadRadiant! We strive to deliver your orders swiftly and securely. Please review our shipping policy below:

1. Processing Time:

  • All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the following business day.

2. Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer the following shipping options:
    • Standard Shipping: Estimated delivery within 3-7 business days.
    • Expedited Shipping: Estimated delivery within 2-3 business days.
    • Priority Shipping: Estimated delivery within 1-2 business days.
  • Delivery delays may occur due to unforeseen circumstances. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

3. Shipment Confirmation and Order Tracking:

  • Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

4. International Shipping:

  • At this time, ThreadRadiant does offer international shipping.

5. Shipping Restrictions:

  • Some items may have shipping restrictions due to size, weight, or other logistical reasons. These restrictions will be noted on the product page.

6. Damaged or Lost Items:

  • ThreadRadiant is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim. Please save all packaging material and damaged goods before filing a claim.

7. Returns:

  • Please refer to our Return Policy for information about returns and exchanges.

8. Contact Us:

  • If you have any questions about our shipping policy, please contact us at ThreadRadiant1@gmail.com